how to remove paper jam from canon mg4120

If you can see the jammed paper at the paper output slot, remove the paper following the procedure below.
Pull the paper out slowly.

Hold the paper with your hands, then pull the paper out slowly not to tear it.

important:

Do not pull the paper out from the front tray even though you can see the jammed paper at the front tray.

Pulling the paper out forcibly from the front tray may damage the machine.

reference:

If you cannot pull the paper out, turn the machine off and turn it back on. The paper may be ejected automatically.

If you cannot pull the paper out from the paper output tray, try to pull the paper out from the transport unit.

Refer to [ Paper Is Jammed inside the Machine at the Transport Unit ] within this webpage.

If the paper tears and you cannot remove the jammed paper from the paper output slot, open the paper output cover to remove the paper.

Refer to [ Paper Is Jammed inside the Machine] within this webpage.

Reload the paper, and press the OK button on the machine.

If you turned off the machine in step 1, all print jobs in the queue are canceled. Reprint if necessary.

reference:

When reloading the paper, confirm that you are using the paper suited for printing and are loading it correctly.

We recommend you use paper other than A5 sized one to print documents with photos or graphics; otherwise, the printout may curl and cause paper exit jams.

If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact the service center.

Paper Is Jammedinside the Machine at the Transport Unit

If you can see the jammed paper at the front tray, or you cannot see the paper either at the paper output slot 

or at the front tray, remove the paper from the transport unit.

important:           

When you stand the machine, confirm that the document cover is closed.

If a memory card is inserted in the card slot, remove it before you stand the machine.

When you stand the machine, hold it securely and be careful not to hit it on a hard object.

reference:

If the paper is rolled up and it is difficult to remove, grasp the edges of the paper, then remove the jammed paper.

If you cannot remove the jammed paper from the transport unit, close the transport unit, stand the machine upright, then open the paper output cover to remove the paper.

Refer to [ PaperIs Jammed inside the Machine] within this webpage.

Close the transport unit.

reference:

After you close the transport unit, do not keep the machine standing upright.

Plug the machine back in and turn the machine back on.
Reload the paper.

All print jobs in the queue are canceled. Reprint if necessary.

If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact the service center.

Paper Is Jammed inside the Machine

If the jammed paper tears and you cannot remove the paper either from the paper output slot or from the transport unit, or the jammed paper remains inside the machine, remove the paper following the procedure below.

Turn off the machine, and unplug the power cord of the machine from the power supply. 

Open the paper output cover.

If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact the service center. See More ( )

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