Canon MX439 printer error 5100

Issue: When the message "Printer error has occurred 5100" is displayed, the behavior of the FINE cartridge holder is interrupted.

1.     Is there a jammed paper or foreign material inside the printer?

Stop printing, then push the power button of the printer to turn OFF the printer.

Open the paper output cover of the printer, and if you find a jammed paper or foreign material is inside the printer, remove it. [Paper Jams]

After checking the above items, push the power button to turn ON the printer again.

When removing the jammed paper or foreign material, take extra care so that you do not touch the inner parts. Or, it may cause another printing problem. Removing a paper jam or an obstruction

      Check the encoder film conditions, and clean it if it is smeared

The printer detects the position of the FINE cartridge holder by the encoder film. If the film is smeared, the holder position cannot be detected properly, resulting in faulty printing.

Check the encoder film condition and clean it if it is smeared, while following the procedures below.

[Cleaning the Encoder Film]  Read More ( )

If the problem persists, contact the service center or you can call us +1-855-517-2433 (Toll Free)