computer says offline, while printer is on

For the best wireless communication conditions possible, we will want to ensure that the network devices are suitably located.  To do this, please ensure the following:

1.  The access point is located indoors within the effective range for wireless communication; this would be within 50 meters of the access point.

2.  There are no obstructions blocking wireless communication.  Wireless communication between different rooms or floors is generally poor.  If possible, adjust the location of the devices so that the wireless router is as close to the printer as possible.

3.  There is no source of radio wave interference in your vicinity.  There may be a device such as a microwave oven using the same frequency bandwidth as the wireless station.  Place the wireless devices as far away from the interference source as possible.

I hope this helps -- if you still experience difficulty, please feel free to contact a technical support representative at 1-855-517-2433

Use the same camera to direct print as was used to take the images

Precautionsabout printing images

This section explains what to check when the printer is correctly connected to the camera and the camera is direct print-compatible, but there are images that cannot be printed.

<BR/>When making direct prints, if the message "Cannot Print!&quot; or "Could not print xx images" appears on the LCD monitor, the images to be printed may fit in the following categories:

Images taken with a different camera from the one connected to the printer

Images recorded in formats other than JPEG (e.g. RAW format)

Images that have been imported and altered by a computer

These messages also appear when making DPOF* settings for such images.

DPOF is a standard for recording information on memory cards about which images and what quantity of images to print. In situations like these, refer to your Camera User Guide to check whether the image size matches the pixel capacity of the camera now connected. If the sizes are different, import the images to your computer, and then connect the printer to the computer to print them.

Please refer to the Camera User Guide supplied with your camera to import images from the camera to the computer. Also, refer to the Printer Driver User Guide supplied with your printer for connecting the printer to the computer. Read More ( )

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